About Essential Depot LYE, SODIUM HYDROXIDE, POTASSIUM HYDROXIDE, METHANOL, METHYLATES, BIODIESEL TESTING, SOAP MAKING, BIODIESEL, HYDROGEN GENERATORS-- BEST LYE, BEST PRICES, BEST CONTAINERS, NO HAZ MAT FEES!! Welcome biodiesel, soap makers and all our other customers to EssentialDepot.Com. Our Chemists and Technicians ensure the highest quality products are supplied for all your "Bio Product Solutions" needs. We are a Netpatrol Certified "Safe Buy" and "Online Trusted Certified" We plan on staying certified, so shop with confidence. REVIEW OUR EBAY FEEDBACK BY CLICKING ON THE EBAY BANNER BELOW. We will always strive to provide the best product and service on the market at the lowest price. If you wish to speak with a helpful representative, Live Chat is available on all pages of our site and during checkout. If a live representative is not available you will automatticaly be taken to an email link that will send your question to service@essentialdepot.com and we will get back to you as soon as possible. For the quickest response inquiries about wholesale pricing, email us at service@essentialdepot.com Essential Depot 4210 Lafayette Ave Sebring Florida, 33875. Toll Free: 1-866-840-2495 USA Tel: 1-863-658-4230 UK Tel: 01494-416417 USA Fax: 1-863-658-4211 Email: service@essentialdepot.com Shipping Information: Place your order by 4:30pm EST and your order will usually be shipped out within 1 business day. We email your tracking information when processed. Refund, Returns and Cancellation Policies: OUR PRODUCT AND SERVICE IS 100% GUARANTEED. If for any reason the product is defective or damaged, we will replace with the same product with no charge for product or shipping. If an order is refused delivery or cancelled, there will be a total refund minus all shipping charges. Because of the nature of the products we sell, we cannot accept any other type of returns. Please realize that Technical Grade Products will not have the same consistency or overall quality as Food Grade Products and any variance in the Technical Grade Products are not an acceptable description of a defective product. Every package is inspected to make sure that the highest quality reasonable for the product is maintained, as well as a current COA compliant to the quality advertised. You are also covered by the PayPal Buyer Protection Program when you complete an order through this system. If an order is delayed for a reason outside of the delivery transit time, we will have the discretion to refund part or all of the cost of the product. NOTE: ALL TRACKING INFORMATION IS EMAILED WITHIN 24 HOURS OF SHIPPING. IT IS THE RESPONSIBILITY OF THE BUYER TO BE ABLE TO ACCEPT EMAIL AT THE ADDRESS PROVIDED BY PAYPAL AND TRACK THE PACKAGE ACCORDINGLY. IF YOU REALLY NEED THE PACKAGE BY A CERTAIN DATE, PLEASE BE PROACTIVE IN TRACKING IT. Frequently Asked Questions: What do I need to know about the dangerous chemicals? What is required and what is available? THERE ARE INHERENT RISKS ASSOCIATED WITH THE HANDLING, STORAGE AND USE OF ALL CHEMICALS, ESPECIALLY CAUSTICS SUCH AS POTASSIUM AND SODIUM HYDROXIDES. OBSERVE ALL NECESSARY SAFETY PRECAUTIONS, AS OUTLINED IN THE MSDS FOR THAT PRODUCT. PLEASE USE OUR PRODUCTS ONLY IN A SAFE, RESPONSIBLE AND LEGAL MANNER, AS ESSENTIAL DEPOT IS NOT RESPONSIBLE FOR THE END-USE OR DISPOSITION OF THESE PRODUCTS. BY PURCHASING FROM US YOU AUTOMATICALLY AND LEGALLY AGREE TO THESE TERMS. WE WILL NOT SELL NOR QUOTE ON ANY DEA LISTED CHEMICALS. IF YOU ARE UNSURE OF THIS LIST, YOU MAY ACCESS IT ON THE DEA/USDOJ WEBSITE. How fast can I get my order? If you email us with a specific urgency, we will try our best to honor it. Otherwise, all shipments will ship as described above.